Return Policy

Didn't love it? Southern Rose Boutique will accept returns/exchanges within 15 days of your delivery date. All returns/exchanged items must still have tags and must be unworn, unwashed, and unaltered.  

Finale sale items cannot be returned or exchanged. Final sale items include: intimates, accessories, gift cards, mystery bundles, and sale items.

  We do not do price adjustments on previously bought merchandise. Any items bought during a special promotion are available for store credit only. SRB reserves the right to refuse any returns/exchanges that do not meet the above criteria.

 

Need to Return or Exchange?

Contact us at info@southernrosebtq.com once your return/exchange is accepted we will send instructions on how and where to send the items. Any items sent to us without first requesting will not be accepted. 

 

Exchanges:

If you wish to exchange your item for another size, you must do so within 15 days of your delivery date.  After we receive, inspect and approve your item, we will issue a store credit. You may then place an order for the desired size using your store credit. 

 

Defective Items:

If you believe your item is defective, damaged or you received the wrong item please email us within 48 hours of receiving so that we can make it right.